Refund Policy of InfiniteAvenues
Last updated: March 1, 2023
Thank you for shopping at InfiniteAvenues, located at 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the conditions under which refunds may be granted.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item, contact us at +44 20 7946 0958 or through our website infiniteavenues.sbs.
Exceptions
Some items are non-returnable and non-refundable. These include gift cards and food items that have been consumed or where the seal has been broken.
Incorrect or Damaged Goods
If you receive an item that is incorrect or damaged, please contact us immediately at +44 20 7946 0958 or through our website infiniteavenues.sbs. In such cases, we will replace the item at no additional cost or offer a full refund.
How to Return Your Item
To return an item to InfiniteAvenues, follow these steps:
- Contact us to signal your intention to return the item.
- Ensure the item is in its original condition and packaging.
- Mail the item to: 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom.
- Keep the receipt or proof of postage until the refund is processed.
Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. The changes are effective immediately after they are posted on our website.
Your use of our service after such changes constitutes your agreement to the new Refund Policy. If you do not agree to any part of this policy or any changes we make to this policy, we encourage you to stop using our services immediately.
Thank you for choosing InfiniteAvenues. We look forward to serving you again.